Your customers are thrilled the second the job's done, then they drive off, life happens, and they forget you exist. CrewSignal automatically sends a branded Google review request after every completed job, timed the way you want, so you stop relying on your crew to remember and your customers to follow through.
Built for contractors & service businesses · Works with Square & QuickBooks Online today · New integrations built around what you use · Built with consent & opt-out safeguards
CrewSignal · (629) 289-1997
No new software to learn, no data entry, no switching how you take payments or track jobs. CrewSignal plugs into the tools you're already using.
CrewSignal plugs into the software you already use to run jobs. After setup, the only step you do is the one you already do: finish the job.
You mark the job complete in your CRM or booking app, exactly like you do today.
Your software notifies CrewSignal when the job, appointment, or payment is marked complete.
After your configured timing, a branded, friendly review request goes out, with your Google link and an opt-out line.
Happy customers tap the link and leave a review, building your Google review count over time.
The link in the text drops your customer straight into Google's own review screen for your business. No app to download, no account to create, nothing for them to figure out.
Every contractor we've talked to asks the same thing: "What if I don't want a robot texting my customers with no oversight at all?" Fair. Here's how it actually works.
Doesn't matter if it's a $185 service call or a $35,000 deck build, the same thing happens. The job goes great, the customer's happy, and by the time they're in their car, the thought's gone.
Reviews aren't just for looking good on the page. They shape whether a potential customer picks you over the business next to you.
CrewSignal does more than fire off a text. Every completion event is checked before a request ever gets queued, and every request stays trackable after it's sent.
Every plan includes assisted setup, CRM integration, branded review requests, opt-out handling, and ongoing monitoring.
More than 7 people on one team? Contact us and we'll work out a custom rate.
No. You keep using the same software to run and close jobs. CrewSignal listens for the "job complete" signal from your CRM and handles the review request automatically. The only step you do is the one you already do.
CrewSignal works with Square and QuickBooks Online today. Wave support is in active development (private beta). Don't see your software listed? Tell us what you use. Customer demand directly guides which integration we build next.
Yes, when done correctly. CrewSignal uses a carrier-registered sending number, includes a clear opt-out ("Reply STOP") in every message, and processes opt-outs immediately. A customer can text START at any time to opt back in. You're responsible for letting your customers know at the time you collect their number that they'll get a review request text, which we cover in our Terms and SMS Terms.
A short, friendly message with the customer's name, your business name, your Google review link, and an opt-out line. You can customize the wording so it sounds like you, not a corporate notification.
Yes. CrewSignal can hold a completed job for a set delay before the request goes out, so it doesn't feel instant or robotic. We help you configure that timing around your normal customer experience.
No. CrewSignal remembers when each customer was last contacted and applies a cooldown period before they're eligible for another request, so someone who comes in every week won't get hit every single time. Duplicate completion events are also automatically detected and ignored.
A one-time $300 setup fee covers connecting your software, configuring your review link, and getting your message dialed in. Pricing is based on how many people are using CrewSignal. Solo plans (1-2 people) are $79/month standard. Team plans (3-7 people billing under one location, like a salon or barbershop) are one flat $249/month, no matter how many people are on the team that month. We're currently accepting a limited number of Founding Member spots (9 remaining, counted per business, not per person): $49/month for Solo, $149/month for Team, locked in for life once you join. More than 7 people on one team? Request a demo below and we'll work out a custom rate.
Most setups take a few days: connecting your CRM, confirming your Google review link, and getting your message wording dialed in. Once that's done, reviews start flowing after your very next completed job.
No problem, a lot of contractors don't. We'll walk you through setting one up in about 5 minutes as part of onboarding. See the setup guide here.
Yes. Plans are month-to-month with no long-term contract. Cancel anytime; details are in our Terms.
Tell us a bit about your business and we'll show you exactly how CrewSignal works for your trade. No pressure, no jargon.
Prefer email? Reach us at hello@getcrewsignal.com